refunds
Refund Policy for Digital Products
Thank you for shopping with us. Please read our refund policy carefully before making a purchase.
1. Digital Product Nature
All products sold in our FiveM asset store are digital goods, including but not limited to clothing, props, customs items, peds, and other custom assets. Since these products are delivered instantly after purchase, all sales are generally considered final.
2. No Refunds After Delivery
Due to the nature of digital products, we do not offer refunds, returns, or exchanges once the product has been delivered, downloaded, or access has been granted.
3. Unauthorized Chargebacks
Opening a payment dispute or chargeback without first contacting us may result in permanent suspension of access to our products, support services, and future purchases.
4. Contact Us
If you believe you qualify for a refund under this policy, please contact us with your order number, proof of purchase, and a detailed explanation of the issue.
We reserve the right to review each case individually and make the final decision regarding all refund requests.